{"id":1195,"date":"2022-07-13T13:04:58","date_gmt":"2022-07-13T13:04:58","guid":{"rendered":"https:\/\/www.extnoc.com\/blog\/?p=1195"},"modified":"2025-07-23T13:29:21","modified_gmt":"2025-07-23T13:29:21","slug":"it-support-for-school-college","status":"publish","type":"post","link":"https:\/\/www.extnoc.com\/blog\/it-support-for-school-college\/","title":{"rendered":"Need IT Support for Your School or College?"},"content":{"rendered":"

Looking for IT Support for your school?<\/h2>\n

Frustrated and worried about supporting remote learning for your students and faculty? Within the current learning environment, cyber-attacks<\/a>, Zoom-bombing, etc. on the education sector are up. The more time students spend online, the higher the risk they face.\u00a0 Additionally, if your school supports a Bring Your Own Device (BYOD) policy, your IT support partner can develop and manage a BYOD policy to monitor for viruses and potential network overloads.<\/p>\n

A trusted IT support partner will protect your school and take care of your IT services. As a result, you can focus on teaching. You can relax with a trusted IT support partner like ExterNetworks.<\/p>\n

Here\u2019s some Benefits of IT Support Services for Schools & Colleges:<\/h2>\n

Your school or college can potentially reduce IT costs with a more Consistent Budget<\/strong><\/p>\n

With Managed IT Support, most of your IT tasks are handled remotely \u2013 including routine requests and support. You may be in a position to free up your IT staff for other projects. And, potentially reduce your IT budget.<\/p>\n

Increase Efficiency and Network Reliability<\/strong><\/p>\n

With managed IT support<\/a>, your systems are monitored 24\/7 with thousands of automated checks per device, per week, including endpoints. Issues are automatically assigned to IT support engineers. Next, your IT partner will perform remedial actions to minimize disruptive failures. You\u2019ll receive scheduled system reports informing you of the status of your school\u2019s IT systems.<\/p>\n

Share in the Expertise of your IT Support Partner<\/strong><\/p>\n

Your in-house IT team will not have to keep up with all of the developments in educational IT. You can rely on your trusted IT support partner to provide a team of specialists. So, issues can be quickly dealt with, no matter what arises.<\/p>\n

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Peace of Mind<\/strong><\/p>\n

Your district\/institutional IT professionals receive the reassurance of a \u201cback-up team\u201d of engineers. Therefore, you can call on their expertise when needed as part of your support partnership. Plus, you\u2019ll receive regular IT infrastructure reports to get a snapshot of the health of your network. You can relax since you\u2019ll have expert advice while the educational IT sector gets more complex with the additional remote and hybrid learning support required.<\/p>\n

Interested in getting support? Learn more<\/a><\/p>\n<\/div>\n

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What are some of the services that make up IT support for schools?<\/strong><\/h2>\n

Let\u2019s go into more depth on IT support services<\/a> for schools \u2013 also known as, \u201cManaged Services’\u201d<\/p>\n

Help Desk<\/strong><\/p>\n

In today\u2019s hybrid learning environment, students and teachers need help from wherever they are at the moment be it in the classroom, at home, or in some other \u201clearning bubble.\u201d Help Desk services<\/a> provide end-client support including: password resets and other more simple-to-resolve issues such as basic end-user application questions. You can think of a Help Desk as tactical where technicians provide reactive support for end-users. Further, Help Desk services handle support issues<\/a> directly from end-clients including teachers and students.<\/p>\n

Proactive Monitoring:<\/strong><\/p>\n